Our lifetime warranty means you can buy our knobs and drawer pulls with complete confidence
Top Knobs & Pulls warrant the products for the lifetime of the original consumer purchaser that the products will be free from defects in materials and craftsmanship.
Top Knobs & Pulls Limited Lifetime Warranty is a statement of confidence to our customers to the reliability of Top Knobs products, which are designed and manufactured to the highest standards in quality, style, appearance and durability. This warranty reflects a tradition of excellence and a commitment to superior manufacturing, innovative design and craftsmanship dedicated to you, our customer. This warranty is our pledge to you that we will proudly stand behind our products for as long as you own it.
What is Covered?This warranty covers any defects in material and craftsmanship. This warranty applies only to the original consumer purchaser and is non-transferrable.
How Long Does the Coverage Last?This warranty lasts for the lifetime of the original consumer purchaser as long as you own your Top Knobs product. Coverage terminates if you sell or otherwise transfer your Top Knobs product.
What Will Top Knobs USA Do?At Top Knobs ’s discretion, Top Knobs will repair or replace the defective product, or repay the purchase price of the defective product.
What Does This Warranty Not Cover?This warranty does not apply to any Top Knobs product which has been subject to misuse, improper installation, accident, natural disaster, corrosive air, outdoor use, or has been altered. Products may experience changes in appearance due to normal wear and tear. Normal wear and tear is not a defect and is not covered by this warranty. This warranty does not cover any damages or expenses caused by any defective product.
To be eligible for service under this warranty you MUST: (1) contact us at 866-574-5662 specifying the defect and requesting instructions on how to proceed; (2) allow Top Knobs & Pulls to inspect the product at a reasonable time and at a reasonable location; and (3) return the product to Top Knobs warehouse within thirty (30) days after being instructed to do so by Top Knobs & Pulls, along with a description of the defect and documentation of being the original consumer purchaser.
Your Rights Under State and Other Law: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state in the United States, province to province in Canada, and from country to country.